Privacy Policy

Website: www.jemi.co.uk
Last updated: 30th June 2026

1. Introduction

This Privacy Policy explains how DMF SUPPLIES LIMITED (“we”, “us”, or “our”) collects, uses, and protects your personal data when you visit www.jemi.co.uk. We are committed to protecting your privacy in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

We are the data controller for the personal data collected through this Website. If you have any questions about this policy, please contact us at info@jemi.co.uk.

2. Who We Are

  • Company name: DMF SUPPLIES LIMITED
  • Registered address: Unit 26g Springfield Commercial Centre, Bagley Lane, Farsley, Leeds, United Kingdom, LS28 5LY
  • Contact email: info@jemi.co.uk
  • Contact telephone: +44 (0)113 387 3679
  • Company number: 14188364

3. What Data We Collect

3.1 Data you provide to us

When you use the contact form on our Website, we collect:

  • Your name
  • Your email address
  • Your telephone number (if provided)
  • The content of your message

We do not collect this information unless you actively submit it.

3.2 Data collected automatically

When you visit our Website, certain technical data is collected automatically:

  • Your IP address
  • Browser type and version
  • Operating system
  • Referring website
  • Pages visited and time spent on the Website
  • Date and time of your visit

This data is used for Website security, performance monitoring, and analytics purposes.

3.3 Cookies

Our Website uses cookies. Please see our [Cookie Policy section below for full details. In summary, we may use:

  • Essential cookies required for the Website to function
  • Analytics cookies to understand how visitors use the Website (see Section 5)
  • Security cookies set by our CDN/firewall provider (Cloudflare)

4. Legal Basis for Processing

We process your personal data on the following legal bases under UK GDPR:

  • Legitimate interests – for analytics, security monitoring, and improving our Website
  • Contract performance – to respond to your enquiries and provide services you request
  • Legal obligation – where we are required to retain records by law
  • Consent – where you have explicitly opted in, for example to marketing communications

5. How We Use Your Data

We use the data we collect to:

  • Respond to your enquiries submitted via the contact form
  • Send transactional emails in response to your enquiry or request
  • Monitor and improve Website performance and security
  • Analyse visitor behaviour to improve the Website
  • Comply with legal obligations

5.1 Email

Emails sent from our Website (such as contact form confirmations) are delivered via Amazon Web Services Simple Email Service (AWS SES), hosted within the EU (eu-west-2 region). AWS acts as a data processor on our behalf. For more information, see https://aws.amazon.com/privacy/.

5.2 Analytics

We use Umami Analytics to collect anonymised data about how visitors use our Website. Umami is a privacy-focused analytics tool. It does not use cookies and does not collect personally identifiable information. Data is hosted on our own server.

5.3 Security and CDN

Our Website traffic is routed through Cloudflare, which provides security, DDoS protection, and performance services. Cloudflare may process your IP address and request data as part of this service. For more information, see https://www.cloudflare.com/privacypolicy/.

6. Who We Share Your Data With

We do not sell your personal data. We may share it with the following categories of third-party service providers who act as data processors on our behalf:

  • Hosting provider – our website and data are hosted on servers managed by Hetzner Online GmbH, based in Germany (EU)
  • Email delivery – AWS SES (eu-west-2) for transactional email
  • CDN and security – Cloudflare Inc. for DNS, firewall, and performance services
  • Umami Analytics – for website analytics (see Section 5.2)

All third-party processors are contractually obligated to handle your data securely and only for the purposes we specify.

7. How Long We Keep Your Data

We retain your personal data only for as long as necessary for the purposes outlined in this policy:

  • Contact form enquiries: retained for up to 2 years from the date of your last contact with us, unless a longer retention period is required by law
  • Website analytics data: retained for up to 13 months
  • Server logs (including IP addresses): retained for up to 30 days

After these periods, data is securely deleted or anonymised.

8. Your Rights

Under UK GDPR, you have the following rights regarding your personal data:

  • Right of access – to request a copy of the data we hold about you
  • Right to rectification – to request correction of inaccurate data
  • Right to erasure – to request deletion of your data in certain circumstances
  • Right to restrict processing – to request we limit how we use your data
  • Right to data portability – to receive your data in a structured, machine-readable format
  • Right to object – to object to processing based on legitimate interests
  • Right to withdraw consent – where processing is based on consent, you may withdraw it at any time

To exercise any of these rights, please contact us at info@jemi.co.uk. We will respond within 30 days. There is no charge for making a request.

9. Complaints

If you have concerns about how we handle your personal data, you have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO):

Website: https://ico.org.uk
Telephone: 0303 123 1113

We would, however, appreciate the opportunity to address your concerns before you contact the ICO, so please contact us in the first instance.

10. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies independently.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our Website. This policy was last updated on 30th June 2026.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us at info@jemi.co.uk or by post at Unit 26g Springfield Commercia